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Global E-Commerce

Built on decades of e-commerce experience, inPowerSuite provides a solid integrated platform of tools and services to deploy global web commerce solutions for your customers, members and partners.

Leveraging a flexible design, inPowerSuite can seamlessly blend your company's corporate image with a rich e-commerce shopping experience, and also provide your operations staff with powerful functions to manage order entry, fulfillment and inventory functions.

Features Summary

Customer

  • Customer Configurable Preferences and Profile Information
  • Sales Rep Assignment and Auto-assign Capability
  • Email Order and Shipment Confirmation
  • Online Order Status and Real-time links to Shipping Carriers for Order Tracking

Shopping

  • Unlimited Products and Services
  • Flexible Search Engine by Keywords and Items
  • Easy Drill-down for Product Groups and Item Details
  • Unique “QuickOrder” Capability for Reordering
  • Retains Customer Profile for Order Processing
  • Point-of-Sale Capability
  • Events and Memberships

Checkout

  • Validation of U.S. Bill-To and Ship-To Addresses
  • Split Shipments at Order Line Level
  • Simple and Customizable Sales Tax Calculations
  • Flexible Shipment Services and Methods
  • Online Credit Card Authorization and Settlement Processing
  • Multiple Payment Methods per Order
  • On-Account Methods for Customer Invoicing

General Design

  • Supports Multi-Store, Multi-Org, Multi-Currency and Multi-Language Requirements
  • Real-Time Ordering (Self-Serve, POS, Customer Service, and Pick-up)
  • Custom Style Sheets
  • Stand-Alone Store with QuickBooks Integration
  • Option to Fully Integrate with Oracle E-Business Suite
  • Robust Product Cataloging with Centralized Administration
  • Real-Time Tax And Shipping Calculations
  • Best Practice Security and Encryption Technologies
  • Scalable and Handles High Volume of Transactions
  • Multiple Roles and Permissions

Catalog Management

  • Parameter Driven for Flexible Setup
  • Unlimited Product Items and Item Attributes
  • Multi-dimension Configurator for Product Groups
  • Bundle Items to represent a packaged offering
  • Extensive Item Categorization Hierarchies
  • Multiple Price Lists per Web Store, Item and Customer
  • Item Discount Pricing

Marketing

  • Cross-sells and Up-Sells Capability
  • Outbound Email Campaigns
  • "One Click" Ordering

Key Features

Basic Product / Keyword Search

Supports exact and fuzzy matching against product descriptions and keywords to dynamically generate lists of all qualified items from the catalog.

Basic Discount Pricing

Supports multiple discount prices for a product simultaneously. This feature allows the web store to apply pricing based on customer segmentation (e.g., Wholesale, Retail, Preferred)

Quick Order

Provides a method for experienced customers to bypass Product Search and immediately enter products and quantities.

Up/Side-Sell Relationships

Supports unlimited suggestive selling arrangements. For example, when viewing details for a selected product, the customer will simultaneously see similar products, such as more expensive alternatives or "deluxe" versions. Subsequently, when viewing the shopping cart, the customer will also see complementary items matching the ones currently in the cart.

Self-Serve Ordering

Provides easy and intuitive shopping, secured checkout, and order tracking processes for B2B and B2C scenarios. Also retains billing profile for returning customers, helping to speed up the checkout process.

Shipping Rates

Supports custom rates and real-time access to UPS online services to obtain shipping methods/charges for each shipping destination specified in the order. A handling charge can also be applied to each UPS method supported by the web store.

Efficient Internet Based Payment Processing

inPowerSuite comes with integrated plug-ins for secured, internet-based, and real-time credit card transaction processing. This service is backed by NOVA Information Systems, one of the top three bankcard processors in the United States. Online authorizations are processed for all major credit cards, including Visa, MasterCard, American Express, Diner's Club and JCB. Online batch deposit and settlement is also provided via an internet-based interface.

Order Confirmation

Provides online and email order confirmations for each order. Confirmation email can be configured for TEXT or HTML delivery.

Order Tracking

Provides ability for returning customers to view order status or to obtain parcel-tracking information.