Application Manager
In addition to providing flexible and robust front-office functions,
inPowerSuite offers extensive support for your day-to-day business operations.
Customer Service, Fulfillment Operations, Inventory/Catalogue Management,
Marketing, Accounting and other back-office users can perform secured
business functions using inPowerSuite's Manager applications. With this
comprehensive back-office, membership organizations can delegate secured
functions to external users without risk of application security and
data integrity.
This is brief overview of inPowerSuite's back-office functions.
Features Summary
Product Assemblies
- Parameter Driven for Flexible Setup
- Unlimited Product Items and Item Attributes, including images and
special shipping charges
- Multi-dimensional Configurator for Product Groups
- Bundle Items to represent a packaged offering
- Extensive Item Categorization Hierarchies
- Price List / Item Discounts
Marketing Campaigns
- Outbound Email Campaigns
- Flexible Campaign Definitions
- Rich Formatting and Merge Fields
- Campaign Activity Tracking
- "One Click" Ordering
Conversion Utilities
- General: Codes, Sales Reps, Units of Measure, etc.
- Catalog Workbook: Products, Categories, Relations, etc.
- Customers, Members, Orders, Rewards, etc.
Predefined Reports
- Customer, Order and Inventory Operational Reports
- Performance by Product, Order Activity and Customer
- Sales by Sales Rep and Region
- Historical Summary Reports
- Executive Information Systems
General Design
- Parameter Driven for Flexible Setup
- Unlimited Product Items and Item Attributes
- Bundle Items to represent a packaged offering
- Extensive Item Categorization Hierarchies
- Multiple Price Lists per Web Store, Item and Customer
- Flexible Item Discount Pricing
- Batch Fulfillment with Containerization Rules
- Order Cancellation Before Picking
- Partial Shipments
Customer Service
- Flexible Customer and Member Searches
- Customizable Customer and Member Factsheets, with Drill-down Views
and Management Functions
- Unlimited Customer Address, Telephones, Payment Methods
- Unlimited Customer Notes and Follow-up Tracking
- Sales Rep Assignments by Region or Postal Codes
Order Management
- Multiple Order Modes (On-behalf Of, POS and Pick-up Orders)
- Flexible Order Searches
- Locate and Finish Incomplete Customer Orders
- Order Cancellation Before Picking
- Back Order and Returns Processing
Order Fulfillment
- Flexible Picking Batch Generation
- Rules Based Containerization
- Pick Tickets, Packing Slips and Labels
- Batch /Shipment Confirmation
- Manifesting
Key Features
Parameter Driven Webstore
inPowerSuite employs a flexible, data driven design that allows for optimum
customization of a web store. With literally over 300 parameters, a web
store can be tailored to suit your current and evolving e-commerce needs.
These parameters control both the behavior and look-n-feel of the web store's
shopping and checkout processes.
Unlimited Items / Attributes
Supports an infinite number of product groups and products/SKUs with flexible
definition of attributes.
Multi-dimensioned Product Configurator
In addition to individual products, inPowerSuite supports the definition
of product groups with style, color, and size properties and how it displays
the underlying SKUs during shopping.
Bundled Items
Provides kitted and bundled item relationships to speed the loading of
a customer's shopping cart.
Item Category Hierarchies
Supports unlimited number of categories and subcategories for managing
product navigation on the web store. This allows a single product/SKU to
be represented with multiple categories on the same web store. Categories
can contain user defined sort sequence, extended descriptions including
HTML tags, images, etc. Categories support outline and tree-view displays.
Categories can also be defined as links to external content.
Price Lists
Supports flexible pricing and discounting configurations within a single
web store by item and by customer type. Price Lists can be setup with select
products and assigned to customers for retail, wholesale or any form of
preferred pricing.
Item Discount Pricing
Provides standard item discounts to all or select products within a store
by various methods. Store pricing can be reflected as cost price plus a
markup or list price minus a discount. Both Markups and Discounts can be
expressed as either a fixed value or a percentage.
Order Fulfillment
Supports order fulfillment for a stand-alone web store that includes picking,
packing and shipping (performed with the inStore "Manager" application).
Order Cancellations
Supports cancellation of an order or specific order lines before fulfillment
processing. Sales Tax and Credit Card adjustments are automatic.
Partial Shipments
Supports partial order shipments for low inventoried items. inPowerSuite
creates additional pick tickets for the partial shipped orders on inventory
replenishment.
Back Order and Returns Processing
Supports back orders, which provide the ability to place orders when available
to pick is zero. This functionality is turned on/off parametrically. inPowerSuite
also supports order returns processing via a Returns Authorization mechanism.
The RA process allows customers wishing to return products to call Customer
Service who will issue an RA number to track the return.
Table Driven Sales Tax
Supports sales tax calculations based on rates specified by the taxing
authorities, and takes into account customer and/or product specific tax
exemptions.
Website Management
Provides more than one hundred parameters to control preference settings
for general web store, shopping, ordering, tracking, fulfillment, etc.
Installation Defaults
The default installation supports one web store for a single company, configured
with a preferred language, currency, QuickBooks Interface, and setup for
5-users.
